FAQ

Contact

FAQ
Q: How to manually uninstall NetPeeker?
A: Uaually uninstalling through Add/Delete Program from Control Panel is all you need.
In case that something wrong with uninstaller, please do the following to manually uninstall it:
  • Delete directory where you installed NetPeeker, default is "C:\Program Files (x86)\NetPeeker"
  • Go to Control Panel -> Network and Sharing Center, click Change adapter settings, then right-click the Local Area Connection item, slect Properties menu item. It will open a dialog. Inside it, select Net-Peeker Kernel Driver from the list, then click Uninstall button, this will remove Net-Peeker driver from system database.
  • Delete driver files C:\Windows\System32\Drivers\NetPeeker.sys
  • Delete data file NetPeeker.cache NetPeeker.ip NetPeeker.strdic from windows directory
  • Delete the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetPeeker
  • Delete the registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetPeeker
  • Delete directory C:\ProgramData\eMingSoftware\NetPeeker

Q: During installation of personal edition, I've got error 0x8004A029, what this means and how to fix it?
A: This is caused by a Win7/Vista limitation. It forces the maximum network layer drivers number.
To fix it: Please first uninstall this broken Net-Peeker instance, reboot.
Then goto registry with "regedit", looking for key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
under it, change the MaxNumFilters value to be "e" in Hexadecimal (14 in Decimal), create it if not exist.
Then try to install Net-Peeker again.

Q: I am running an ICS/NAT server, how can I control the Internet access and limit speed for those clients?
A: When you create firewall or speed limit rule, in the application criteria, input Internet Connection Sharing as application name, this rule will apply only to ICS/NAT clients.

Q: How to check current quota status?
A: Go to the "Throttle Setting" page, there is a "Get Quota Status" button at the right bottom, click it, will popup the quota status dialog to show current quota usage for each applied item.
Contact

support@net-peeker.com or sales@net-peeker.com
You can ask questions, report bugs, or make suggestions using these email addresses. Any comments are welcomed.

NetPeeker Forum
You don't have to register to post on this forum. You can express your opinion, make suggestions, exchange experiences and rule files.